Frequently Asked Questions
What is Macari?
Macari is a premier online marketplace that offers a wide range of high-quality products, backed by exceptional customer service. Since our founding in 2002, we have been committed to delivering an outstanding shopping experience for our customers.
How do I create an account?
Creating an account is easy! Click on the “Sign Up” button at the top right corner of our website, enter your details, and follow the prompts. Once registered, you can start shopping and accessing exclusive member benefits.
What payment methods do you accept?
We accept a variety of payment methods, including:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay and Google Pay
- Other secure online payment gateways
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. Simply click on the link in the email or enter the tracking number on our Order Tracking page to check the status of your delivery.
How long will it take to receive my refund?
Once we receive your returned item, we will process your refund within 5-7 business days. The refund will be issued to your original payment method. Please note that your bank may take additional time to post the refund to your account.
